Contact Ultimate Complex Care
Whether you are looking for care for yourself or someone else, making a professional referral or asking about an existing service, our team will help you understand the available options and next steps.
Send an enquiry
Tell us what you would like to discuss and the most appropriate member of our team will respond during office hours. Please do not include detailed medical records or highly sensitive personal information in this form. We can arrange a secure conversation where needed.
121 High Street, Worle, Weston-super-Mare, BS22 6HB
Visits are by appointment so we can ensure the right person is available.
Out of hours
Existing clients should use the out-of-hours or on-call contact arrangements agreed within their service. New enquiries received outside office hours can be left by voicemail or email and will be reviewed during office hours.
Contact questions
Adults seeking support, family members, social workers, commissioners, case managers, healthcare professionals and other representatives are welcome to contact us.
We support adults across North Somerset, Weston-super-Mare and the wider South West, including relevant Devon ICB areas. Contact the team with the person’s postcode so we can confirm current coverage and capacity.
Enquiries are reviewed during office hours. Response times depend on the nature of the enquiry and team availability, so we do not promise a fixed response time.
Use the Make a Referral page or select Professional Referral on this contact form. Please provide the initial information needed to understand the person’s circumstances, intended outcomes and commissioning route without placing detailed sensitive records in the general form.
Make a referral
Tell us about the support required and our team will contact you to discuss the next steps.
See our Privacy Policy for how we handle your information.
