• 01934 416585
  • enquiries@ultimate-complex-care.co.uk
  • 121 High Street, Worle, Weston-super-Mare, BS22 6HB
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Legal information

Cookie Policy

This policy explains what cookies are, which cookies this website uses, and the choices you have about them, in line with UK data protection law. It applies to the website of Ultimate Complex Care Ltd.
Cookies explained

What cookies are

Cookies are small text files that a website places on your computer, tablet or phone when you visit. They allow the site to recognise your device and remember certain information, either for the length of a single visit (a session cookie) or across repeat visits (a persistent cookie).
Similar technologies, such as local storage, work in much the same way. In this policy we use the word cookies to describe all of these technologies.
Cookies set directly by this website are known as first-party cookies. Cookies set by other organisations through our pages, for example by an embedded map, are known as third-party cookies.
Our approach

How we use cookies

We keep our use of cookies deliberately minimal. This website uses three categories of cookie, and non-essential cookies only ever run with your consent.

Essential cookies

These cookies are necessary for the website to work. They support core functions such as page navigation, security and form submissions. They do not require your consent and cannot be switched off through our site.

Analytics cookies

Placeholder. We do not currently run analytics cookies on this website. If we introduce a privacy-respecting analytics tool in future, it will only run with your consent and this policy will be updated first.

Preference cookies

These cookies remember choices you make on this website, such as your cookie consent decision, so that we do not have to ask you again on every visit.
Legal basis

PECR and UK GDPR

In the UK, the use of cookies is governed by the Privacy and Electronic Communications Regulations (PECR). Under PECR we may only place non-essential cookies on your device with your consent. Cookies that are strictly necessary to deliver a service you have asked for are exempt from this consent requirement.
Where cookies involve personal data, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 also apply. Our lawful basis for strictly necessary cookies is our legitimate interest in operating a secure and reliable website. Our lawful basis for all other cookies is your consent, which you are free to refuse or withdraw at any time without affecting your experience of our care services.
You can read more about how we collect and use personal data in our Privacy Policy.
Read our Privacy Policy
Your choices

Managing cookies in your browser

Most browsers let you control cookies through their settings. You can block all cookies, allow only certain types, or delete cookies that are already stored on your device. Please be aware that blocking essential cookies may stop parts of this website from working properly.
  • Google Chrome: Settings, then Privacy and security, then Cookies and other site data
  • Safari: Preferences, then Privacy, then Manage Website Data
  • Microsoft Edge: Settings, then Cookies and site permissions
  • Mozilla Firefox: Settings, then Privacy and Security, then Cookies and Site Data
Independent guidance on cookies and how to manage them is available from the Information Commissioner’s Office at ico.org.uk.
Other organisations

Third-party cookies

Some pages on this website may include content supplied by other organisations, such as an embedded map to help you find our office or fonts loaded from an external provider. Those organisations may set their own cookies, which we do not control and cannot access.

To be confirmed before launch

Placeholder note. Before launch this section will be completed with a definitive list of any third-party content used on the site, for example embedded maps or externally hosted fonts, together with a link to each provider’s own cookie information.
Cookie register

Cookies used on this website

The register below lists the cookies this website sets, described in plain language. We review it whenever the website changes.
  • wordpress_* : essential session cookies that support secure log in for site administrators
  • wordpress_test_cookie : essential cookie that checks whether your browser accepts cookies
  • wp-settings-* : essential cookies that remember dashboard settings for logged in users
  • Cookie consent preference cookie : records the choice you make in our cookie banner so we do not need to ask you on every visit
  • Analytics cookies : none currently in use; this register will be updated before any are introduced
Questions

Contact us about this policy

If you have any questions about this Cookie Policy, our use of cookies, or your privacy choices, please get in touch with Ultimate Complex Care Ltd, 121 High Street, Worle, Weston-super-Mare, BS22 6HB.
01934 416585
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