Home care
Flexible, personalised support at home for adults aged 18 and over, shaped around your routines, preferences and goals.
From occasional visits to regular daily help, our teams support independence, safety and companionship so you can carry on living life your way.
Personalised home care
Support can range from occasional visits to regular daily help. Whatever the level, it is shaped around your routines, preferences and the goals that matter to you.
You decide how and when support happens, and we agree the plan with you before anything begins.
Who it is for
Home Care suits adults aged 18 and over who need extra help at home, whatever the reason.
What we provide
Support is agreed at assessment and set out in your care plan.
Discreet help with washing, dressing, grooming and continence needs, at the times of day that suit you.
Support with medicines as set out in your care plan, and help to plan, prepare and enjoy the meals you like.
Practical help with laundry, tidying and light domestic tasks so your home stays clean, safe and comfortable.
Help with shopping and prescriptions, and support to get out to appointments, work, faith and social activities.
Time for conversation, hobbies and company, and shorter check-in visits to see that someone is safe and well.
Planned or short-notice cover so a family carer can take a break, and waking or sleeping night support where agreed.
Flexibility
Your needs today may not be your needs in six months. Hours can rise after a hospital stay and reduce again as independence returns, without starting over with a new provider.
Care plans are reviewed at agreed intervals and after any change, with you and the people who matter to you involved in the conversation.
How care is overseen
Care at home happens without an audience, so it matters how it is planned, recorded and checked.
We will talk through what you need, answer your questions and agree a plan that supports you to carry on living at home. Our team will give an honest response about assessment, capacity and next steps.
Home care questions
Adults aged 18 and over who need extra help at home. That includes people with disabilities or long-term conditions, people recovering after illness or hospital, and people who would benefit from companionship or respite for a family carer.
Visit patterns are agreed at assessment and set out in your care plan. They can range from a short weekly welfare visit to several visits each day, including overnight support where this is agreed.
We aim to introduce a regular group of Support Workers and Senior Care Workers who learn your routines and preferences. Continuity is planned around rotas, leave and any changes to your support.
Yes. Care plans are reviewed at agreed intervals and after any change, so hours and tasks can be adjusted without changing provider.
We support medicines as set out in your care plan and the prescriber’s instructions. Where a delegated healthcare task forms part of an agreed care plan, trained and competency-assessed colleagues work within defined protocols, with Registered Nurse leadership and clinical oversight where applicable.
Call 01934 416585, email enquiries@ultimate-complex-care.co.uk or use the referral form on this website. We will discuss the situation and explain assessment and current capacity.
Make a referral
Tell us about the support required and our team will contact you to discuss the next steps.
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