Our services
Ultimate Complex Care provides personalised care and support for adults aged 18 and over—from Home Care and companionship to Supported Living, Live-in Care, Complex Care and delegated healthcare support where appropriate.
Every service is planned around the person’s needs, preferences, communication and goals, working collaboratively with families, commissioners and healthcare professionals.
Flexible, connected support
Care needs may change over time. Our services range from occasional support at home to round-the-clock care, Supported Living and specialist complex support.
Packages are reviewed as circumstances change, helping maintain continuity, trusted relationships and knowledge of the person.
Care at home and independent living
Flexible, personalised services that help adults remain safe, connected and independent at home and in their communities.
Flexible support with personal care, medication, meals, mobility, light housekeeping, shopping, companionship, appointments and community access—helping adults maintain independence at home.
Person-centred support to build daily living skills, manage a tenancy, develop relationships and participate in education, employment and community life.
Consistent one-to-one support in the person’s own home, planned around familiar routines, preferences and changing needs.
Specialist support for adults with complex physical health, neurological, long-term or high-dependency needs, delivered by trained and competency-assessed teams.
Specialist adult support
Specialist support is planned around the whole person, their circumstances and the outcomes that matter to them.
Support with communication, sensory needs, daily living skills, relationships, independence and community participation, with Positive Behaviour Support where appropriate.
Recovery-focused and trauma-informed support that promotes safety, emotional wellbeing and independence, with suicide and self-harm awareness and appropriate escalation through agreed pathways.
Personalised support for people living with dementia, Alzheimer’s disease, acquired brain injury, epilepsy and progressive neurological conditions.
Coordinated support for young adults moving from Children’s Services into Adult Services, promoting continuity, independence, family involvement, life skills and community participation.
Delegated healthcare
As a CQC-regulated provider registered for Treatment of Disease, Disorder or Injury, Ultimate Complex Care can support the delivery and oversight of delegated healthcare tasks where these form part of an agreed care plan.
Appropriately trained and competency-assessed care staff work within clearly defined protocols, with Registered Nurse leadership and clinical oversight where applicable, and in partnership with the relevant NHS or healthcare professionals.
Ultimate Complex Care does not replace GPs, District Nurses, specialist nurses or other NHS clinicians.
Quality in every service
Whichever service you choose, the same person-centred standards and governance principles apply.
How support begins
Every service begins with listening, assessment and an agreed plan.
For individuals, families and professionals
We welcome enquiries from individuals, families, representatives, social workers, case managers, Local Authorities, NHS organisations and commissioners.
If you are unsure which service is most appropriate, our team will listen, explain the available options and give an honest response about assessment, capacity and next steps.
Service questions
It depends on the level and type of support needed. Home Care suits people who need help at home for part of the day, while Live-in Care, Supported Living and Complex Care suit more continuous or specialist needs. Our team will talk through the options with you.
Yes. Home Care is an important part of our wider service offer. It covers personal care, medication support, meals, mobility, housekeeping, shopping, companionship, appointments and community access.
Yes. Packages are reviewed as circumstances change, so support can increase or reduce while keeping the same provider, care records and, wherever possible, the same team.
Where a delegated healthcare task forms part of an agreed care plan, trained and competency-assessed colleagues work within clearly defined protocols, with Registered Nurse leadership and clinical oversight where applicable, alongside the relevant NHS or healthcare professionals.
Yes. We work in partnership with families and representatives, social workers, case managers, Local Authorities, NHS organisations and commissioners throughout assessment, planning and review.
Call 01934 416585, email enquiries@ultimate-complex-care.co.uk or use the referral form on this website. We will discuss the situation and give an honest response about assessment and current capacity.
Make a referral
Tell us about the support required and our team will contact you to discuss the next steps.
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