Terms of Use

This website is operated by Ultimate Complex Care Ltd, a specialist complex care provider regulated by the Care Quality Commission. Our registered office is 121 High Street, Worle, Weston-super-Mare, BS22 6HB.

Ultimate Complex Care Ltd is registered in England and Wales. Company registration number: [to be confirmed before launch].

In these terms, we, us and our mean Ultimate Complex Care Ltd, and the site means this website and everything published on it.

You are welcome to browse this site, print pages for personal reference and share links to our content. In return, we ask you to use the site lawfully and considerately. When using this site you agree not to:

We may suspend or withdraw access to all or part of the site, without notice, if we reasonably believe these terms have been breached.

We work hard to keep the information on this site accurate and up to date, but content is provided for general information only and may change without notice.

Nothing on this site is medical, nursing, clinical or legal advice. If you have questions about your health, medication or care needs, or those of someone you support, please seek guidance from a qualified professional such as your GP, community health team, social worker or case manager.

Descriptions of our services are a general introduction. The support we provide to any individual is always defined by their own assessment, care and support plan and commissioning arrangements.

Unless otherwise stated, Ultimate Complex Care Ltd owns or is licensed to use the intellectual property rights in this site and its content, including text, page designs, graphics and logos. All rights are reserved.

You may print or download extracts for personal, non-commercial use, provided you do not modify them and you keep any copyright notices intact. You must not reproduce, republish or commercially exploit content from this site without our prior written permission.

Third-party logos and accreditation marks shown on this site, including those of the Care Quality Commission and our membership bodies, remain the property of their respective owners.

This site contains links to websites operated by other organisations, such as regulators, membership bodies and our positive behaviour support partner, Thrive Behaviour Support Services. These links are provided for your convenience and information.

We do not control third-party websites and we are not responsible for their content, availability or privacy practices. A link does not imply endorsement, and you access third-party sites at your own discretion.

If you would like to link to this site, you may do so in a way that is fair, legal and does not damage or take advantage of our reputation. We may withdraw linking permission at any time.

To the extent permitted by law, we exclude liability for loss or damage arising from your use of, or reliance on, this site. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under the law of England and Wales.

We do not guarantee that the site will always be available, uninterrupted or free from errors, or that it will be free from viruses or other harmful components. You are responsible for using appropriate virus protection software.

These terms, their subject matter and their formation are governed by the law of England and Wales. Any dispute arising from them will be subject to the exclusive jurisdiction of the courts of England and Wales.

If any part of these terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.

We may update these terms from time to time. Any changes will be published on this page and will apply from the date they appear.

Last updated: [date to be inserted before launch].