PERSONALISED ADULT CARE.
FROM EVERYDAY SUPPORT
TO COMPLEX CARE.
Personalised, CQC-regulated support for adults aged 18 and over, from home care and companionship to supported living, complex care and delegated healthcare support where appropriate.
CQC-regulated care & support for adults aged 18+
Ultimate Complex Care is a CQC-regulated specialist provider of personalised care and support for adults aged 18 and over. Our services span the full continuum of adult community care, from home care and companionship to complex care, supported living and delegated healthcare support.
We combine compassionate, person-centred practice with skilled teams, strong governance and collaborative working to help people live safely, independently and with dignity.
Our approach
Our Personal Assistant approach supports people to live as independently as possible through companionship, personal care, healthcare support where required, daily living assistance and meaningful participation within their communities—supporting each individual throughout their Personal Journey.
Flexible, personalised support for adults aged 18 and over, including personal care, medication, meals, companionship, community access and respite, helping people remain safe and independent at home.
Specialist support for adults with complex physical health, neurological and high-dependency needs, delivered by trained and competency-assessed teams.
Tailored support that builds daily living skills, choice and confidence while supporting each person’s goals and community participation.
Consistent one-to-one support at home, so routines, relationships and the shape of the day stay in place.
Person-centred support that promotes communication, independence, positive behaviour and meaningful participation in everyday life.
Recovery-focused, trauma-informed support that promotes wellbeing, safety and greater independence.
Personalised support for adults living with dementia, acquired brain injury, epilepsy and other progressive neurological conditions.
Proactive, person-centred strategies focused on understanding behaviour and building skills, rather than controlling it.
Support with delegated healthcare tasks where appropriate, under Registered Nurse leadership and within an agreed care plan.
We support adults aged 18 and over, including young people transitioning from children’s services into adult care, working-age adults and older people. Our personalised support ranges from everyday home care and companionship to specialist support for complex health, disability, neurological, behavioural and mental health needs.
Robust safeguarding, trained and competency-assessed teams, digital care planning and continuous quality assurance underpin every service. Registered Nurse leadership and clinical oversight support delegated healthcare tasks where applicable and within agreed care pathways.
Positive Behaviour Support helps us understand what behaviour may communicate and improve quality of life through proactive, person-centred approaches. Where appropriate, our PBS Leads and practitioners work collaboratively with individuals, families, professionals and Thrive Behaviour Support Services to promote positive outcomes and least restrictive practice.
Experienced PBS Leads and practitioners support person-centred planning and collaborative practice.
We explore what behaviour may communicate, including unmet needs, distress and environmental factors.
Positive strategies promote wellbeing, communication, independence and improved quality of life.
We uphold dignity, rights and safety while working to reduce restrictive interventions wherever possible.
We support young adults aged 18 and over moving from children’s services into adult care. Working with the person, their family, commissioners and professionals, we promote continuity, confidence, life skills and community participation throughout the transition.
Early, coordinated planning built around the young person’s needs, preferences, goals and aspirations.
Consistent support and clear communication with families, commissioners and professionals help reduce disruption.
Practical support develops confidence, choice and everyday skills for a more independent adult life.
Support for relationships, community participation, education, employment aspirations and meaningful routines.
North Somerset outcomes
Helping people stay well, independent, connected and active within their communities before needs escalate.
Identifying emerging needs and providing timely, proportionate support to reduce risk, maintain independence and prevent avoidable deterioration.
Supporting people with established needs to maintain their abilities, quality of life and independence for as long as possible, helping to delay the need for more intensive support.
Whether you are arranging everyday home care, specialist support or a transition into Adult Services, our team will listen, explain availability and guide you through the next steps across North Somerset, Weston-super-Mare and the NHS Devon ICB area.
Common questions
We support adults aged 18 and over, including young adults transitioning from children’s services into adult care, working-age adults and older people. Support is personalised around each person’s needs, strengths, preferences and goals.
Yes. Home Care is an important part of our wider service offer and can include personal care, medication and meal support, companionship, light housekeeping, shopping, community access, respite and support to maintain independence at home.
Our services include Complex Care, Supported Living, Live-in Care, Learning Disabilities and Autism support, Mental Health Support, Dementia and Neurological Care, Transition to Adult Services and delegated healthcare support where appropriate.
Yes. Ultimate Complex Care is regulated by the Care Quality Commission and registered for Treatment of Disease, Disorder or Injury. Our teams work within agreed care plans, protocols and competency frameworks, with Registered Nurse leadership and clinical oversight where applicable. View our official CQC profile
Individuals, families, commissioners, case managers and healthcare professionals can contact us by telephone, email or the online referral form. We will discuss the person’s needs, current availability and appropriate next steps.
We provide care and support across North Somerset, Weston-super-Mare and areas commissioned through NHS Devon Integrated Care Board. Please contact our team to confirm current availability in your location.
Make a referral
Tell us about the support required and our team will contact you to discuss the next steps.
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